Pin-Up Privacy Policy

Pin-Up is deeply committed to ensuring the confidentiality, integrity, and security of your personal data and taking all necessary precautions to protect it. This privacy policy aims to explain in detail the types of information we collect, how we utilize it, the circumstances in which we share it, and the rights you possess concerning your data protection. By accessing and using our services, you acknowledge and agree to the terms outlined in this policy.

Information We Collect

We may collect various types of data from users, including but not limited to:

• Personal Data: Full name, email address, contact phone number, residential address, date of birth.
• Financial Information: Transaction history, payment method details, deposit and withdrawal activity.
• Technical Information: IP addresses, device identifiers, browser type, operating system information.
• Identity and Verification Documents: Copies of identification documents for account verification purposes.
• Activity Data: Records of your gaming activity, preferences, and platform interactions.

These details help us provide a secure and personalized experience on our platform.

How We Use Your Data

We use the information collected for various purposes, which include but are not limited to:

• Processing transactions, including deposits, bets, and withdrawals securely.
• Maintaining and managing user accounts effectively.
• Providing customer support services and addressing inquiries.
• Conducting identity verification to ensure compliance with security standards.
• Sending personalized promotional offers and updates (with your consent).
• Meeting legal and regulatory obligations, including anti-money laundering (AML) and counter-terrorism financing (CFT) measures.
• Preventing fraudulent activities and ensuring the platform’s integrity.

All data usage aligns with our commitment to transparency and user security.

Marketing Communications

With your explicit consent, we may use your contact information, such as your email or phone number, to send you promotional communications and special offers. These communications are designed to keep you informed about our latest features, bonuses, and events. If you wish to stop receiving such communications, you can easily opt-out by:

• Clicking the unsubscribe link provided in promotional emails.
• Contacting our support team directly for assistance.

Sharing Data with Third Parties

We may share your personal data with carefully selected third parties in the following cases:

• Affiliated Companies: Sharing data with our corporate affiliates for operational efficiency.
• Service Providers: Payment processors, data security services, and fraud prevention agencies.
• Legal Requirements: When required by law or regulatory authorities to comply with legal obligations.

We ensure that all third parties with whom we share data adhere to the highest data protection standards.

Data Retention

We retain personal data for the duration necessary to fulfill the purposes outlined in this policy and comply with legal obligations. Generally, data retention lasts up to 5 years after account closure, though longer retention may be required for legal purposes such as dispute resolution.

Data Protection

Pin-Up implements advanced security measures to ensure the protection of your data, including:

• Encryption: State-of-the-art encryption techniques to safeguard sensitive information.
• Access Controls: Restricted access to personal data only to authorized personnel.
• Two-Factor Authentication: Additional layers of account security to prevent unauthorized access.

These security protocols aim to prevent unauthorized access, data breaches, and misuse of personal information.

Your Rights

You have specific rights regarding your personal data, including:

• Access: The right to request a copy of the personal data we hold about you.
• Correction: The right to update or amend inaccurate personal details.
• Deletion: The right to request deletion of your data where legally applicable.
• Objection: The right to object to the processing of your data under certain conditions.
• Marketing Opt-Out: The right to withdraw consent for promotional communications.

To exercise any of these rights, you can contact our support team at the email provided below.

Contact Us

If you have any questions or concerns about this privacy policy or your data protection rights, please feel free to contact us at: [email protected]. Our dedicated team is committed to handling all privacy-related inquiries in a timely and professional manner.

This policy is subject to regular updates to reflect changes in regulations or our data handling practices.